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Our Customer Testimonials
  1. Real Customers
  2. Real Testimonials
  3. #1 In Customer Service
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What Our Customers Have To Say!

Car Loan

Great people to deal with. Very knowledgeable in the industry.

Friendly, truthful and would be happy to deal with this company again.

Let us know all the possibilities of a loan contract before we had to accept anything.

Highly recommend.

Giachem G & Lynette B
Cranbourne North, VIC
Posted Date : 24-02-2014

Car Loan

Very Comprehensive, and efficient; Took initiative of sourcing a warranty and insurance; Will come again;

Adam W
Drysdale, VIC
Posted Date : 24-02-2014

Car Loan

Thankyou to Auto Link Finance (Vince and Girls) we are now the owners of a brand new hi-lux just as we thought our luck was gone you guys done your very best to get our loan approved after getting knocked back by other finance companies.

So thankyou all again, doing this has given us hope in the future. And we will be using you service again.

P.S Vince, Adam says go the pies.

Sorry not the best at putting words to paper, but in our mind there is so much more to say. Thanks again :)

Adam and Peta
Kellyville Ridge, NSW
Posted Date : 24-02-2014

Car Loan

Has been an easy process; Customer service real good.

Benjamin L
Beaconsfield, QLD
Posted Date : 24-02-2014

Car Loan

I am so grateful for the service they have provided as I felt I had no chance at all at getting finance again but especially being about to choose the vehicle I wanted. I can’t thank you enough. I will and always will be grateful to Kate and Auto Link Finance.

Iosefatu I
Logan Central, QLD
Posted Date : 24-02-2014

Car Loan

Found Auto Link Finance to be very easy to deal with.

Kate had a ‘can do’ attitude from the start.

Thank you Auto Link Finance.

Matthew O
Sunbury, VIC
Posted Date : 24-02-2014

Car Loan

Very happy with service and staff very friendly and polite, did everything they could to obtain finance for me. Would recommend them to anyone!

Big thanks to Kate for all her help!!!

Tamara R
Sunbury, VIC
Posted Date : 24-02-2014

Car Loan

Awesome very helpful would recommend to friends Kathryn Norquay.

Christopher W
Mannering Park, NSW
Posted Date : 24-02-2014

Car Loan

My experience with Auto Link Finance has been amazing, very professional, empathetic and a great customer experience. I would recommend this company and their efficient staff to anyone. I approached Auto Link by chance as I had searched on Google and as everyone does, called to get some information about them via phone. They gave me a courtesy call the next day and asked if there was anything that they could do for me. I advised them that I was in need of a car ASAP and that my credit rating wasn’t the best. Because I had already tried with my bank, I was not too confident that I would be able to obtain a loan elsewhere and was very doubtful that anyone would be willing to give me a second chance. I am a single mother with children, so to have a car is a necessity.

The staff were never pushy and abrupt, they listened and were very empathetic to my situation. Auto Link did not only assist me in searching for a lender who would accept my application, but they literally went into fight on my behalf so I could get approved and have a second chance. My first application was declined, but they tried again. They were in constant contact with me and there was a huge element of personal touch with every interaction, at no time did I ever feel like I was just a number. They even assisted me with searching for a car; they asked what I was looking for and took the time to search for cars that suited my preference.

Staff and Management forwarded my loan and fought on my behalf to obtain approval, I know it was not an easy task, but their commitment in providing me with a positive outcome was outstanding. I felt like I had approached the right company and have dealt with the right people. They have shown me respect and dealt with my circumstance with integrity.

I’d like to personally acknowledge and thank Kate Norquay for providing me with support, reassurance, assistance and guiding me through this process, she is an asset to Auto Link Finance. I have had the opportunity to create great rapport with Kate over the last week and the outcome that I had hoped for has finally become a reality.

I’d like to also thank Vince Provenzano (Director) for assisting with my application and giving me a chance to re-establish my credit rating. I received approval for a car loan and have also found a car that I love. Thank you Auto Link Finance!!!! Thank you for assisting with the loan and thankyou for helping me search for a car.

For anyone reading this, I wish you the best of luck with your application. If you are dealing with Auto Link finance, you have come to the right place. I am confident that your outcome will be as positive as mine,

See you all on the road in my new car!!!!!

Forever grateful

Lavinia R
Kedron, QLD
Posted Date : 24-02-2014

Car Loan

My experience has been nothing short of professional – despite my history, I was treated with the utmost of respect – something I have not experienced for a long time when it has come to finance applications.

I want to thank Kate Norquay for being the person who guided me through the process of getting my loan. She always returned my calls when she said she would, was thorough in explaining each step of the process and was really friendly and pleasant to deal with. Thank you to Vince also who negotiated the price of my vehicle and allowing me to step back from what can sometimes be a challenging negotiation.

Kate P
Canberra NSW
Posted Date : 19-12-2013